Safety and Prevention

Safety information for your home, property, and projects.

From appliance maintenance and carbon monoxide awareness to Dig Safe requirements and excavation safety, understanding potential risks is an important part of preventing damage and protecting your family. Explore the resources below to learn more about safe practices, warning signs, and when to contact a qualified professional.

Carbon Monoxide Safety

Learn how to recognize the symptoms of carbon monoxide exposure and identify steps to help protect your household.

Explore CO Safety

Home & Appliance Safety

Review guidance on appliance maintenance, water heater safety, flammable materials, and routine inspections.

Review Appliance Safety

Gas Meters and Appliance Vent Safety

Understand how to protect gas meters and appliance vents from damage caused by weather, landscaping, and other conditions.

View Safety Tips

Electric Safety

Access safety guidance for heat pumps, geothermal systems, electrical equipment, severe weather events, and recognizing potential electrical hazards.

View Electric Safety Information

Customer-owned piping

Learn about your responsibilities for maintaining customer-owned gas piping beyond the meter.

Review Customer-Owned Piping

Excess Flow Valves

Understand how EFVs help reduce gas leakage when service lines are damaged and learn about installation options.

Learn About EFVs

Cross-Bore Safety – Clearing Sewer Lines

Learn how utility lines can accidentally intersect sewer lines and how to safely handle blockages and maintenance activities.

Learn About Cross-Bore Safety

Gas Installation and Service Standards

Review technical specifications and standards related to gas facility installation.

View Standards