Gas Service Programs
Explore VGS programs and services, including equipment options, service plans, repair services, contractor resources, and heating solutions for your home.
Equipment, service, and support for your home.
Whether you’re upgrading equipment, looking for reliable repair service, protecting your heating system with a service plan, or exploring resources for your next project, VGS offers programs designed to help keep your home comfortable, efficient, and reliable. From equipment purchasing and leasing options to service plans and contractor resources, we’re here to help you find the solution that best fits your needs.
Service & Repair Labor Rates
VGS provides maintenance and repair services for natural gas equipment and appliances. The labor rates below apply to service, repair, and maintenance work that is not covered under a VGS Service Plan or equipment rental agreement. Customers with coverage should refer to the terms of their agreement for details on included services and applicable charges. Equipment installation appointments are available Monday through Friday, 8:00 a.m. to 4:30 p.m. only.
| Time of Service | First Hour** | Each subsequent 15 minutes | |||
|---|---|---|---|---|---|
| Days | Hours | One-person crew | Two-person crew | One-person crew | Two-person crew |
| Mon-Fri * | 8:00 a.m. – 4:30 p.m. | $160 | $300 | $40 | $75 |
| Mon-Fri * | 4:30 p.m. – 8:00 a.m. | $240 | N/A | $60 | N/A |
| Saturday | Midnight to Midnight | $240 | N/A | $60 | N/A |
| Sunday and Holidays * | Midnight to Midnight | $300 | N/A | $75 | N/A |
** One-hour minimum charge, including travel time to the address, followed by 15-minute increments