September 13, 2024 Update: The communications outage that impacted VGS’s phone lines has been resolved. Our customer care team can be reached at (802) 863-4511. Thank you for your patience and understanding throughout this temporary interruption.
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Previous updates:
September 12, 2024: We are monitoring an area communications outage that has interrupted VGS’s phone lines. Our teams are working to mitigate the outage and will provide updates here as needed. If you suspect a gas leak, please call (802) 598-7793 and 911. For any other matters, please email customerservice@vermontgas.com and a member of our team will promptly reply.