Heavy rainfall has caused widespread flooding in central parts of Vermont, and there are ongoing impacts downstream in the Champlain Valley. We have received several reports of water accumulating in basements.

If you are experiencing water damage or flooding: Basement flooding is a serious hazard. Approach with extreme caution. If you are concerned about your gas service or appliances, please call (800) 639-2112 and we’ll provide you with information on how to proceed. 

  • If natural gas equipment (furnace, boiler, water heater, etc.) has been under water, you should contact a qualified plumbing and heating contractor, or VGS, to have the equipment checked for safe operation. In general, most or all standing water needs to be removed from a basement before work can be performed.
  • If you suspect your gas meter was under water, or if you see a gas pipeline which was buried but has been exposed by flooding, contact VGS at (800) 639-8081 to have the service inspected for safe operation.
  • As always, if a gas odor is present leave the premises, and call VGS at (800) 639-8081 immediately. Do not use any appliances, operate any electrical switches or smoke if a gas odor is present.

Other tips:
Vermont Emergency Management provides these reminders to prepare for flooding.

  • Be prepared to turn off electrical power when there is standing water, fallen power lines, or before you evacuate. Know how to safely turn off gas and water supplies before you evacuate.
  • Monitor media reports, including local news, Vermont Emergency Management, and the National Weather Service.
  • Listen to local and state Public Safety officials and respond to their directives in a prompt manner.
  • If you ever encounter flood waters NEVER attempt to walk or drive through them.
  • Know your best flood evacuation routes, potential public shelters, and where to find high ground.
  • In a flash flood, you may need to seek high ground on foot quickly.