We are northwest Vermont’s integrated energy services company. We offer customers safe, affordable, and reliable thermal energy service, award-winning energy efficiency programs, equipment service and maintenance, and a growing portfolio of decarbonized heating and cooling options for Vermonters.
We serve more than 56,000 families and businesses in Franklin, Chittenden, and Addison Counties and are a strong partner in Vermont’s clean energy future. Our dedicated team of 140+ Vermonters is committed to our customers, our communities, our culture, and our climate.
Our Mission
Cleaner choices today for a brighter future tomorrow.
Our Values
Customers
- We deliver safe, reliable and affordable energy.
- We support our community and provide the very best customer service.
- We make it easy for customers—we listen and respond to customers’ needs.
- We work with great partners to create inspiring opportunities.
Culture
- We are laser-focused on safety.
- We work as a team—with integrity, respect and trust.
- We promote a positive work environment that values individual and team growth.
- We are modern and nimble, encouraging creative thinking and new ideas.
Climate
- We are committed to Vermont’s clean energy future.
- We are passionate about embracing innovation to reduce emissions.
- We are proud to deliver award-winning energy efficiency services.
Code of Ethics
VGS’s Code of Ethics and Conduct is about doing the right thing—acting with integrity, treating each other with respect, and following the law. Together, we share a commitment to high standards of integrity which help us provide outstanding services to customers, hire great people and conduct business with the knowledge that it matters to those we impact. In living up to this commitment, we expect each and every one of our employees, directors, and officers to conduct themselves with the highest degree of performance, professionalism, and ethical conduct when performing their duties and responsibilities with VGS.
Safety Management System
VGS’ primary focus is safety for our customers, our employees and the general public. We are always monitoring our pipeline system to provide our customers with safe and reliable service.
As part of our continued focus on safety, VGS has implemented a safety management system (SMS) that provides a comprehensive framework for managing safety and risk reduction. An SMS integrates discrete safety and integrity management programs under a single umbrella with the goal of continuous improvement and risk reduction. Read more about VGS’s pipeline SMS here.